This month we’ve had to manage a grievance on behalf of a client.
It is of the utmost importance that grievances, whether they be verbal or in writing, are dealt with as soon as possible. An early resolution is the objective, avoiding a lengthy situation that could end in a costly tribunal. Addressing the grievance swiftly and in accordance with the correct procedure will reduce the stress for all parties concerned.
A Grievance Procedure is a legal requirement
It is a legal requirement that all businesses have a grievance procedure, this ensures that all employees are treated fairly. Should the dispute go to tribunal the employer will able to demonstrate that the correct procedure has been followed.
If an employee states they are resigning because of something negative, then this should also be followed up formally following the grievance procedure.